About this Privacy Notice
Ubuntu Neurodiversity Support Network CIC (UNDSN) is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Notice explains what personal information we may collect, why we collect it, how we use and protect it, and your rights in relation to your personal information.
Who We Are
Ubuntu Neurodiversity Support Network CIC (UNDSN) is a Community Interest Company supporting neurodivergent people, their families and communities.
For the purposes of UK data protection law, UNDSN is responsible for the personal information we collect and use.
Contact details:
Email: info@ubuntuneuro.org
Website: ubuntuneuro.org
Telephone: 01733 602130
What Information We Collect
We may collect personal information when you contact us, complete a form, take part in our activities or communicate with us.
This may include:
Your name
Email address and telephone number
Information you choose to provide in an enquiry or message
Information relating to your interest in our services, activities, volunteering or partnership opportunities
Feedback or information you choose to share about your experiences
We will only collect information that is relevant to the purpose for which it is needed.
How We Use Your Information
We may use your personal information to:
Respond to enquiries and requests for information
Provide information about our services, activities and support
Communicate with volunteers, supporters and partner organisations
Organise and manage activities, events or community engagement
Understand the needs and experiences of the communities we support
Improve our services and develop our work
Meet our legal and regulatory responsibilities
We will only use personal information for appropriate and lawful purposes.
Our Lawful Basis for Using Your Information
Under UK data protection law, we must have a lawful reason for using personal information.
Depending on the circumstances, we may use your information because:
You have given us your consent
It is necessary for our legitimate interests in running UNDSN and providing our activities and support, where those interests do not override your rights
We need to comply with a legal obligation
Where we rely on consent, you can withdraw your consent at any time by contacting us.
How We Share Your Information
We will not sell or rent your personal information.
We may share personal information where necessary with trusted organisations or service providers that help us deliver our activities and operate UNDSN.
We may also share information where we are required to do so by law, or where this is necessary to protect someone from serious harm.
We will only share information that is necessary and appropriate for the purpose.
How We Keep Your Information Secure
We take reasonable steps to protect personal information from loss, misuse, unauthorised access, alteration or disclosure.
We use appropriate organisational and technical measures to keep personal information secure and limit access to people who need it for legitimate purposes.
How Long We Keep Your Information
We will keep personal information only for as long as necessary for the purpose for which it was collected and to meet any legal or regulatory requirements.
When personal information is no longer needed, we will securely delete or dispose of it.
Your Data Protection Rights
Under UK data protection law, you have rights over your personal information. Depending on the circumstances, these may include the right to:
Access the personal information we hold about you
Ask us to correct inaccurate or incomplete information
Ask us to delete your personal information
Ask us to restrict how we use your information
Object to certain uses of your information
Ask us to transfer information you have provided to us
Withdraw your consent where we rely on consent
You can contact us if you wish to exercise any of these rights.
Complaints
If you have concerns about how we use your personal information, please contact us first so that we can try to resolve the matter.
You also have the right to complain to the Information Commissioner’s Office (ICO), the UK regulator for data protection.
Changes to This Privacy Notice
We may update this Privacy Notice from time to time to reflect changes in our activities, practices or legal requirements.
We will publish any updated version on our website.
Last updated: 28 August 2026
